Reinsurance Operations Technician

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  • Job Category:
    Corporate Functions
  • Full/Part time:
    Full time
  • City:
    North Carolina
  • Salary:
    Competitive

Reinsurance Operations Technician

 

 

About the team and the job:

Acrisure Re is an independent global reinsurance broker with a reputation for placing reinsurance programs covering complex and technical books of business. Founded in Toronto more than 25 years ago we are one of the few reinsurance brokers that work on Global reinsurance placements.

We act as a team to deliver success to our clients and to enable talent to thrive and develop. Innovation and creativity help us stand apart and underpin our growth. We empower our people and expect accountability and responsibility in turn, with ethics a critical component of everything we do.

The primary mandate of the Reinsurance Technical Analyst is to support Acrisure Re's global branches in post placement activities on insurance and reinsurance accounts in multiple classes of businessThe position is an entry level position that includes analysis of contracts for system entry, detailed analysis of reporting, and invoicing, in addition to handling premium and quota share claims matters in both current and run-off areas of Acrisure Re business.  In addition, the candidate will analyze and evaluate claims data being reported by reinsureds for processing according to contract terms and guidelines, following established company proceduresThe technical analyst will assure delivery of strong servicing of clients' accounts from an accounting, collection and claim perspective. 

How you'll contribute:

  • Strong communication (written and verbal), analytical, diplomacy and negotiation skills with professionals within and outside the industry.
  • Excellent computer and technical skills.  Working knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint and Excel) with advanced Excel mastery particularly in the areas of formula and database structuring.
  • Working knowledge of intermediate to advanced statistical analysis.
  • Ability to identify, recognize and escalate critical issues for resolution.
  • A general willingness to be flexible in work habits and assigned tasks.  Adaptable and comfortable in less than fully structured environment.
  • Demonstrate a positive and enthusiastic attitude at all times.
  • Focused and detail oriented.
  • Highly organized and have excellent prioritization skills.
  • Work well under stressful conditions, sometimes within tight timelines, to keep self and others focused, objective and effective in the face of pressure.
  • Be a team player and consistently keep relevant staff informed and updated.
  • Employ problem solving and decision-making abilities to resolve challenges quickly and creatively through appropriate courses of action.
  • Results oriented: Concentrate on activities necessary to achieve departmental and company's goals.
  • Customer Centered: Strive to attain a continual standard of 100% internal and external customer satisfaction in all areas. 

Requirements:

  • College or University degree preferred

Job Challenges:

  • Balancing priorities and competing deadlines across a variety of tasks.
  • Juggling the competing interests of clients, insurers, reinsurers and Acrisure management. Inaccuracies and omissions lead to Errors and Omissions and potential claims against the Company with resultant higher premiums or declined coverage the following year. This may lead to loss of a client and/or market. In addition, the Company is subject to a variety of international licensing requirements. Failure to comply with these high standards could possibly cause the Company to be disqualified as a licensed broker. Loosing licensed status would significantly reduce the number of clients the Company could conduct business with and limit the number of markets we could use. All these implications directly impact the Company's bottom line and its ability to share profit with staff members. Accordingly, the Technical Analyst must take the utmost care to ensure work is complete, accurate and performed in a timely manner.
  • Acrisure Re is a fast-paced company with an emphasis on supporting the interest of clients, insurers and Acrisure management as required. The challenge is to satisfy these interests on a day-to-day basis while meeting the goals and objective of the company.
  • Business placed by Acrisure Re is generally of a complex nature and requires a high degree of technical knowledge and commitment to identify problems and establish creative solutions.

KEY RELATIONSHIPS:

Internal:

  • All Staff

External:

  • All Clients
  • All Markets
  • All third-party companies such as Brokers, Agents, and Third-Party Administrators

 

OTHER PERTINENT INFORMATION:

This is an entry level position.  Training will be provided for basic reinsurance knowledge.  Although the Technical Analyst will be given guidance and training, he or she is expected to actively increase his or her own knowledge by asking questions, reading and studying. 

Interview process:

  • 30-minute Teams call with the Talent Acquisition professional

What's in it for you?

  • Competitive salary
  • Pension
  • Holiday
  • Private medical care

 

About Us

Acrisure is an integrated team of insurance and reinsurance specialists who bring together vast experience and expertise gained from working in markets and sectors across the world. We develop a thorough understanding of our clients' situations and markets and create unique opportunities for innovative and ingenious solutions that deliver signature value.  Acrisure London Wholesale capabilities cover all aspects of placement facilitation, namely open market, delegated authorities, MGAs and facultative reinsurance.

Acrisure Re and Acrisure London Wholesale are an Agency Partner of Acrisure LLC, providing high quality insurance and risk management services and solutions. Acrisure has grown at a rapid rate in recent years and is now one of the 10 largest insurance brokers in the world, with ambitious plans to continue growing at an accelerated and unprecedented pace. Beyond growth, Acrisure's dedication to its highly unique business model, ownership structure and entrepreneurial culture, has put us on the envious path of being the largest, most successful privately held insurance brokerage in the industry.

 

Our Ethos

Acrisure prides itself in achieving greatness through its people. We are a flat structure organisation that see the person behind the position. It's up to you to shape your career but we provide you with every tool that we can to help you get there.

We believe teams and solutions are made stronger through different perspectives, which is why we're committed to a culture of equality, diversity and inclusion.

At Acrisure we are committed to developing our people as we believe that investing in our employees is critical not only for their individual success but the success of the organisation. Through The Acrisure Academy (our learning system) we offer a variety of tailored courses and learning programs to enhance your skills and foster a culture of innovation. Additionally, we also offer ongoing professional development resources, coaching, and mentoring … by growing our people, we grow our business!

 

We are not partnering with agencies on any roles unless specified by the Talent Acquisition Team. Please do not send any unsolicited emails or InMail's with resumes/CV's as they will not be accepted or credited.

Please click the link below for our Job Description:

 
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Location
Burlington
521 Boone Station Drive, Suite 101, North Carolina, Burlington, USA, 27215
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